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Privacy Policy – Cars72

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  • Privacy Policy – Cars72

 

This Privacy Policy describes how Cars72 (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit our website or make a purchase from us.

By using our website, you agree to the practices described in this policy.


Contact Us

If you have any questions about this Privacy Policy, require more information about how we handle your data, or wish to make a complaint, please contact us:

Address:
79/2, Outer Ring Rd, Yeshwanthpur, Subramani Nagar, Hebbal, Bengaluru, Karnataka 560024


Information We Collect

When you visit the Cars72 website, we collect certain information to improve your shopping experience and process your orders efficiently.

1. Device Information

We automatically collect information about the device you use to access our website.

This includes:

  • Web browser type and version
  • IP address
  • Time zone
  • Cookie information
  • Pages or products viewed
  • Search terms used on the website
  • Interaction behavior on the site

Purpose of collecting this information:

  • To ensure the website loads properly on your device
  • To analyze website usage and improve performance
  • To enhance user experience

This information may be collected using technologies such as cookies, log files, tags, and tracking pixels.


2. Order Information

When you make a purchase or attempt to make a purchase through Cars72, we collect certain personal information including:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Phone number
  • Payment information
  • Order details

Purpose of collecting this information:

  • To process and complete your order
  • To arrange shipping and delivery
  • To send order confirmations and invoices
  • To communicate with you regarding your purchase
  • To prevent fraudulent transactions

3. Customer Support Information

If you contact us for assistance, we may collect information related to your request, such as:

  • Your contact details
  • Order information
  • Any communication you send to us

This information is used solely to provide customer support and resolve your queries.


How We Use Your Information

We use the personal information collected from you to:

  • Process orders and payments
  • Deliver purchased products
  • Provide customer support
  • Improve our website and services
  • Send updates about new products, offers, and promotions
  • Detect and prevent fraudulent activities

Sharing Your Information

We may share your information with trusted third-party service providers who help us operate our business, such as:

  • Payment processing providers
  • Shipping and logistics partners
  • Website hosting and analytics services
  • Marketing and advertising platforms

These partners only receive the information necessary to perform their services and are required to protect your data.

We may also disclose information if required by law, legal process, or regulatory authorities.


Behavioural Advertising

We may use your browsing behavior to show you relevant advertisements and marketing communications about Cars72 products.

For example, we may use tools such as:

  • Google Analytics
  • Advertising platforms like Google Ads or Meta Ads

These tools help us understand how customers interact with our website and improve our marketing efforts.

You can manage or opt out of personalized ads through your browser or advertising platform settings.


Cookies

Cookies are small files stored on your device that help improve your browsing experience.

We use cookies to:

  • Remember user preferences
  • Improve website performance
  • Understand how visitors use the website
  • Deliver relevant advertisements

Most browsers automatically accept cookies, but you can modify your browser settings to decline them if you prefer. However, disabling cookies may affect some website functionality.


Data Retention

We retain your personal information for as long as necessary to:

  • Fulfill orders
  • Maintain business records
  • Comply with legal obligations

You may request deletion of your data by contacting us.


Your Rights

Depending on your location, you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information

To exercise these rights, please contact us using the details provided above.


Data Security

Cars72 takes reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be 100% secure.


Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements.

Any updates will be posted on this page.


Complaints

If you have concerns regarding our privacy practices, please contact us first so we can resolve the issue. If you are not satisfied with our response, you may contact the relevant data protection authority.